Job Locations US-WI-Janesville
Administrative / Clerical
Position Type
Active Part-Time Hourly
Scheduled Hours
varied between 5:30a-6:30p
Mercyhealth Hospital and Trauma Center


  • Patient Registrar, Janesville, Days, 40hrs/2wks
  • Every other weekend and some holidays required for registration positions.
  • Schedule: Varies between 5:30am - 6:30pm

Responsible for patient registration duties for assigned clinics. Performs other duties as assigned. May be required to work alternate shifts, weekends and overtime during peak periods.


  • Gathers and enters in computer all necessary registration information from patient/family.
  • Collects all applicable co-pays.
  • Coordinate placement of patient with appropriate unit. At times of peak census coordinates bed assignment with Registration Department Supervisor or Manager and Nursing Service Office.
  • Verifies insurance information. Disperses admission information to appropriate departments. Performs pre-admission for patients.
  • Works closely with clinics and physicians' office to coordinate admissions of patients and appointments for outpatient services.
  • Documents information pertaining to Advanced Directives into patient charts.
  • Correctly identifies patients, generates patient identification bracelet, medical record demographic sheet, and labels. Applies correct identification bracelet on patient.
  • Escorts patient to appropriate area. Must be able to push patient in wheelchair.

Education and Experience

Graduate of high school or equivalent
Two years billing in a healthcare setting preferred
Knowledge of all third party payors preferred

Special Physicial Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
Medium work exerting 10 to 25 lbs of force frequently and 25 to 60 lbs of force occasionally. While performing the duties of this job, the employee is frequently required to sit, handle, finger, feel, reach, talk and hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch and crawl. Specific vision abilities required by this job include frequent close vision and ability to adjust focus and occasional distance vision. Prolonged sitting. Manual dexterity needed to operate telephone and keyboard. Must be able to push patient in wheelchair.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.


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