Job Listings

- Cash Poster, Patient Accounts, Days, 80 Hrs / 2 wks - Location: Rockton Ave, Rockford, IL OR MercyCare Bldg, Janesville, WI Responsible for timely and accurate posting of payments and adjustments related to patient accounts receivable transactions. Assumes responsibility and accountability for cash functions related to reconciliation, balancing and cash security as outlined by departmental rules and policies. Performs other duties as assigned.

Supply Chain Contract Manager     Primary responsibility for providing Mercyhealth with the best value in terms of quality and appropriate cost of products and services purchased. Sourcing and Contracting Liaison to  Mercyhealth Leadership, Physicians, Partners and Value Analysis Teams (VAT) to provide exceptional patient outcomes while managing the overall cost to the organization.  

Individual who act as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash handling and overall support services to patients and guests.

Individual who act as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash handling and overall support services to patients and guests.

- Financial Resources Specialist, Registration, Days, 80 Hrs/2wks - Location: Mercyhealth Trauma Center - Janesville, WI - Schedule: Monday - Friday 8:00AM - 4:30PM The Financial Resource Specialist position requires extensive knowledge of Mercyhealth financial guidelines, collection policies, and government regulations related to billing and collections. The Financial Resource Specialist will be the embodiment of the hospital’s mission, vision and values and will liaison with the various clinic and hospital locations to ensure financial policies are being adhered to. The Financial Resource Specialist will greet patients or family members in the various clinic and hospital settings and assist them in answering any questions or concerns they may have regarding their insurance coverage, financial assistance, billing, or payment options. The Financial Resource Specialist will have knowledge of all aspects of the revenue department from the registration process through the collection, billing, coding and denial process/ Financial Resource Specialists have an extensive knowledge base of all community, state or federal government programs to provide assistance to patients who have no or limited ability to pay for their health care. They are expected to have a comprehensive knowledge base of alternative financial resources to counsel and educate patients on all available financial resource options. They will assist patients and family members with the Presumptive Eligibility process and follow up with patient to ensure they have secured a financial resource in place to pay for their health care. The Financial Resource Specialist also prepares complex estimates for services and counsels patients on their expected personal financial responsibility. . They will keep up to date with insurance plans and payers so that they can appropriately counsel patients on their health care financial responsibilities. The Financial Resource Specialist will also work with patients and their insurance companies to resolve complicated billing and denial issues.

Provide appropriate and effective management for the Patient Financial Services (PFS) Department, as part of the Revenue Cycle for Mercyhealth. Requires close communication with related Revenue Cycle areas such as Patient Access and Admissions, Coding and Data/Charge Entry, Managed Care Contracting and Denials Management along with leadership from departments across the system.  Patient Financial Services is the centralized billing, claims processing, cash, refunds, and customer service departments that support professional and facility billing and collections system-wide.   This position requires a high level of project management, professional awareness, emotional intelligence, analytical abilities and technical knowledge related to software and other information systems used within the Revenue Cycle. Other duties and projects as assigned.

- Patient Access Lead, Registration, Rockford, Days, 80 Hrs/ 2wks Plans and supervises activities within the Office of Patient Access Management. Develops and updates department workflows and expectations. Assigns work and coordinates activities to maintain efficient workflow. Monitors quantity and quality of work performed. Interviews, trains, supervises and evaluates employees. Maintains equipment and supplies for the department. Participates in process improvement activities and makes recommendations for new/revised policies, procedures and workflows. Considers impacts and anticipates barriers and develops alternatives. Must have knowledge of all software systems. Must understand Mercyhealth policies and procedures pertinent to operations and must understand revenue cycle operations. Assigned Departments include all access areas (hospital registration, patient financial counselors, registration specialists, precertification, referral specialists, etc.) This position will also provide dotted line oversight to other front end operations such as reception and patient service representative in conjunction with clinic and hospital leadership.

Clinical Resource Program Manager (CRPM) is responsible for the implementation and sustainability of initiatives to reduce clinical variability at the facility level.  CRPM will spend significant time in an acute care site, directly engaging with key care providers. They will leverage data to identify key pockets of clinical variability and work with care providers to implement strategies around reduction of the clinical variation.

MercyCare Project Manager/IS Supervisor reports to the Director of IS/Operating Services, but may be assigned to work with other MercyCare managers as needed. May be required to be on call and work flexible hours during system upgrades. Performs other duties as assigned.

The Manager of MercyCare Digital and Technology Solutions is responsible for technology, data management and application platform success for the MercyCare business unit and it’s associated operational leaders. MercyCare is a wholly owned subsidiary of Mercyhealth Corporation, and as such, is an integral part of a fully integrated health system – one in which the IT systems are also integrated. The leader will champion the effective use of Mercyhealth digital and technology assets to deliver the desired business outcomes. Reporting to the Director of Non-Clinical Applications, the leader will also have dotted reporting line relationship to the VP & COO of MercyCare. S/he will be instrumental in implementing next-generation analytic capabilities and in developing strategic relationships with a wide variety of key leaders and other stakeholders. This is a highly visible position which requires strong communication skills, collaboration, and the ability to partner with executives.

The Complex Case Manager MSW assesses and assists with complex psychosocial needs of patients, by providing specialized services to address problem-solving and coping behaviors in acute care, ED and ambulatory care setting. The MSW, in collaboration with Patient Navigators and the multidisciplinary team, coordinates services and interventions to promote appropriate utilization of resources and to contribute to improved patient satisfaction and outcomes. The MSW provides complex discharge planning as needed. The MSW is a strong patient advocate and acts as a resource to other department staff as well as other hospital and clinic departments in meeting the needs of the complex patient. The MSW intervenes with at-risk patients that require the highest level of continuing care services while ensuring compliance with regulatory standards of care at the organizational, state and federal level.

- Full-time / 1.0 FTE / 80 hours biweekly - Day shift / Monday - Friday / No weekends or holidays - Mercyhealth hospital - Rockton Ave - Located in Rockford, IL     Responsible for accurately matching invoices into automated system to maintain timely payment of vendor for a multi-entity, multi-state organization. May be required to work overtime during peak periods. Performs other duties as assigned.

- Compliance Specialist, MercyCare Insurance, Days, 80 Hrs/ 2wks - Location: MercyCare Building; Janesville, WI The Compliance Specialist assists the Director of Compliance in managing, developing and implementing programs, policies, and practices to promote, in all departments, compliance with the Affordable Care Act, (including regulations and guidance applicable to QHP issuers), HIPAA, ERISA, and other state or federal regulatory requirements. Researches regulatory compliance issues and recommends changes that assure compliance with applicable insurance regulations and filed insurance contract documents.  Drafts required insurance documents including policies required to be filed with State or Federal regulators.  Maintain effective relationships with government agencies, outside counsel and internal legal services. 

- Full-time / 1.0 FTE / 80 hours biweekly - Day shift / 8a-4:30p - Monday - Friday / No weekends or holidays - Mercyhealth hospital - Rockton Ave - Located in Rockford, IL     Manages the annual internal audit plan, reviews performance and updates the plan as needed to assure that adequate internal control processes are in place to safeguard System assets. Examines, evaluates and reviews various financial and operational activities within the System in order to safeguard assets, assure adherence to established policies and procedures, evaluate adequacy of internal controls, and promote overall efficiency. Assists in determining compliance with external regulations, collecting and analyzing data for special projects, issuing recommendations for System improvements, providing assistance to external auditors, performing surprise cash counts and other cash control activities, and assisting in the annual physical inventory process. The partner is often required to drive to different facilities.

Responsible for overall cleanliness and appearance of the building. Supervises and coordinates working activities of the Environmental Services technicians, ensuring compliance with policies/procedures and all regulations and standards. May work overtime, alternate shifts, weekends and holidays due to staffing.

- Part-time / 0.5 FTE / 40 hours biweekly - Day shift / 8a-4:30p - Monday-Friday / No weekends or holidays - Mercyhealth hospital - Rockton Ave - Located in Rockford, IL

Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash handling and overall support services to patients and guests.

- Provider Enrollment Credentialing Coordinator, Medical Staff Office, Days, Janesville, 80 hrs / 2 wks - Location: Mercyhealth Hospital Trauma Center Responsible for the coordination of the provider credentialing activities within the Department of Patient Accounts, to include being the organizational resource for government/third party payer credentialing regulations, and in maintaining systems which are consistent with current industry standards. As appropriate, responsible for the application process for provider numbers for Durable Medical Equipment (DME) and for obtaining the appropriate laboratory numbers by physician for Illinois Department of Public Aid. Performs other duties as assigned.

This position can work fully remote! The Pharmacy Program Manager (340B) is responsible for the management of the 340B (Government discount) drug program, including oversight of drug purchasing, inventory processes, developing standard work system-wide, monthly reporting on savings opportunities, reviewing the work of the auditors, and program compliance. As a member of the Pharmacy leadership team, the Pharmacy Program Manager (340B) will collaborate with the team to develop a system-wide strategy, organize, and operate the program to achieve department and organizational goals and assure high quality services and program compliance.

Screens and assesses nutritional status of patients / residents. Develops and implements care plans, coordinating services with medical staff and ancillary services. Participates in clinical Quality Improvement activities for the department. Enters clinical charges into the computer. Provides nutrition education for patients / residents. Represents the Health System as a nutrition resource person. Performs other duties as assigned.

Department/Skill highlights - Location: Javon Bea Hospital –Rockton Avenue Campus - Precertification Specialist, Patient Access, Days, Rockford, 80 hrs / 2 wks Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon: - Employee engagement, empowerment and growth - Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization

- Patient Registrar, Registration, Janesville, Varied Schedule, PRN/Pool - Every other weekend and some holidays required for registration positions. - Hours may vary based on location or coverage needs. Responsible for patient registration duties for assigned clinics. Performs other duties as assigned. May be required to work alternate shifts, weekends and overtime during peak periods.

- Mercyhealth Hospital - Rockton Ave. - Monday – Friday, 8 am - 4:30 pm - Work-from-home options are available Mercyhealth is committed to offering our partners the best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally, and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon: - Employee engagement, empowerment, and growth - Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization

Pulmonology Nurse Practitioner – Janesville, WI Mercyhealth, an award-winning fully integrated health care delivery organization based in Wisconsin and Illinois, is seeking an experienced Nurse Practitioner to join our Pulmonology team in Janesville, Wisconsin.   Opportunity: - Collaborate with an experienced pulmonology physician and have the full support of an excellent team of RNs and support staff - M-F work week - 0.8 FTE; 32 hours/week - No weekend; No Call - Follow stable COPD patients, CPAP follow-ups and pre-sleep study appointments Qualifications: - Ability to work well independently and under pressure. - Strong communication/interpretive and analytical skills. - A high level of independent judgment and ability to handle empowerment for independent action. - Ability to pass the Wisconsin Caregiver Background Check Experience/Licensure: - Graduate of an accredited MSN program - Current WI RN license - Current WI APNP license - Current DEA number - ATLS certification - Other certifications as required Compensation: - Highly competitive compensation - CME allowance - Robust and comprehensive benefit package Mercyhealth: Mercyhealth is a vertically integrated health care system in southern Wisconsin and northern Illinois with approximately 800 physicians, 8,000 employees, 7 hospitals, 80 ambulatory locations; pharmacies, DME, Home Health, and an insurance company. We continue to grow and looking forward to opening our new Crystal Lake Hospital early in 2023! We are large, but treat our physicians and employees as family   Community: Janesville is a mid-sized city offering a safe, family-oriented community with excellent schools and abundant recreational opportunities. Janesville is Wisconsin's Park Place, with over 2,500 acres of beautiful parks. The community also offers live theatre and unique shopping and dining. Janesville is on the interstate corridor providing easy access to metro areas and international airports.    

This is an on-site position, candidate can either be located at our Rockford or Janesville offices.   The People & Culture Data Analytics Specialist will act as a resource for Mercyhealth HR to ensure people data is accurate and delivered to key stakeholders throughout the organization. The People & Culture Data Analytics Specialist is an expert in data management and has a passion for telling the story using data. This role is responsible for driving people analytics data strategies by creating best practices.

- Patient Registrar, Registration, Lake Geneva, 48 hrs / 2 wks - Schedule: Varied - Ask us about your sign-on bonus eligibility! Responsible for patient registration duties for assigned clinics. Performs other duties as assigned. May be required to work alternate shifts, weekends and overtime during peak periods.

Provides technical support, setup, configuration, troubleshooting as they relate to personal computers, printers, applications software and network connectivity. Logs, tracks and resolves hardware and peripheral issues. Technician is responsible for taking a lead on projects. Assist with end-user training on how to use personal computers, operating systems, utilities and applications. High level of commitment to completing assigned projects or tasks to meet deadlines. May be required to work flexible hours or to be on call. Works within established guidelines for system standards and refers unusual situations to manager or senior level staff.

New Grads are Welcome to Apply! :)   Provides compassionate, culturally sensitive, holistic nursing care to patients in a clinical setting, supporting the Mercyhealth nursing mission, practice values and strategic plan. May include variable shifts, weekends, holiday and/or on-call hours. Performs other duties as assigned including floating to various units based on identified needs and clinical competency.   Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon: -  Employee engagement, empowerment and growth - Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization An Endoscopy Registered Nurse is primarily in charge of assisting physicians when performing endoscopic procedures. As a nurse, it is also essential to help patients by responding to their inquiries and concerns, monitoring vital signs and behavior, administering medication, and observing any side effects from the sedatives or anesthetics.This position will have call one day per work week and one weekend a month.   Ask us about your sign-on bonus eligiblility!

- Compliance Analyst, Revenue Cycle, Days, 80 hrs / 2 wks  - Location: MercyCare Building, Janesville, WI. Hybrid schedule avaliable.  The Revenue Cycle Compliance Analyst has the primary responsibility of performing all audits and chart reviews required for inpatient, outpatient and provider coding and billing, daily retrospective chart reviews and communication to key stakeholders regarding audit findings and corrective actions, if necessary. Work closely with other key stakeholders to identify fraudulent claims, outliers, reimbursement deficiencies, inefficiencies, incorrect codes and poor documentation to improve the organization’s adherence to compliance policies. Provide education to other professionals regarding correct documentation and detailed recommendations to improve the organizations policies and procedures.

The Mercyhealth Radiation Oncology Manager directs and supervises system-wide radiation oncology activities with a focus on the delivery of quality care and efficient operations. Performs other duties as assigned.     Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: - Employee engagement, empowerment and growth - Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization

- Patient Financial Counselor, Patient Access, Days, 80 hrs / 2 wks - Location: Rockton Ave Campus - Rockford, IL The Patient Financial Counselor position requires fundamental knowledge of Mercyhealth financial guidelines, collection policies, and regulations related to billing and collections. The Patient Financial Counselors will be the embodiment of the hospital's mission, vision and values and will liaison with the various clinic and hospital locations to ensure financial policies are being adhered to. The Patient Financial Counselor will greet patients or family members in the various clinic and hospital settings and assist them in answering any questions or concerns they may have regarding billing or payment options. The Patient Financial Counselor will have knowledge of all aspects of the department process from the registration process through the billing process. Patient Financial Counselors also assist patients and family members with the Presumptive Eligibility process and provide information related to various resources to obtain health care coverage. The Patient Financial Counselor also prepares and provides estimates of services to patients and completes benefit verification or precertification's as required.

The MCIC Quality Initiatives Specialist 3 is responsible for planning and conducting activities concerned with the quality improvement of behavioral and medical health initiatives for MercyCare Health Plan members and providers. To this end, this position will analyze, review, forecast, trend, and present information relating to clinical quality measures presented by NCQA, HEDIS, and other state and federal regulations. The MCIC Quality Initiatives Specialist 3will use that information in various quality improvement projects resulting in member and provider outreach and referrals to disease and case management. Perform other duties as assigned.

- Credentialing Coordinator, Medical Staff Office, Days, Rockford, 80 hrs / 2 wks - Location: Mercyhealth Rockton Ave Performs duties related to the Medical Staff Office functions, which include but are not limited to credentialing new and established healthcare providers, maintaining information which includes primary source verification, follow-up, data collection, data entry, and document review. Participates in all facets of medical staff meetings, which includes scheduling, distributing notices, recording minutes, as appropriate. Participates in quality studies. Performs other duties, as assigned.

- Medical Coding Specialist II, Coding, Harvard, Days, 80 hrs/2wks - Location: Harvard Business Center - Harvard, IL - Hybrid, Remote, and flexible work schedule opportunities available. Mercyhealth does not currently support remote workers with residency in the following states: CA, OH, OR, PA, NJ, NY. Reviews assigned providers’ procedure and diagnosis codes, and makes coding changes as necessary. Provides timely feedback to providers regarding documentation guidelines, coding, and audits. Performs other duties as assigned. May be asked to work weekends and reasonable amounts of overtime when necessary.

Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon: - Employee engagement, empowerment and growth - Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization   The Manager of Talent Acquisition and Workforce Planning will report to the Director of Talent Acquisition and Workforce Planning.  The role will assist in developing policies and coordinate human resources talent management functions and activities for assigned area.  The role will ensure that talent acquisition and workforce planning strategies are created and implemented. Other duties as assigned based on business needs.  

Individual who act as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash handling and overall support services to patients and guests.

Beginning Summary Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: - Employee engagement, empowerment and growth - Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization

Janesville, WI 80hrs/2wks  Manager, Dialysis RN Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: - Employee engagement, empowerment and growth - Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization   Essential duties and Responsibilities - Has familiarity with components of a Magnet environment and is supportive of all initiatives within the structure. Strong nursing leader who is customer focused with a collaborative, “can do” attitude.  Exhibits a passion for nursing. - Ability to carry out the strategic vision for Departments he/she is responsible for which align with System and Department of Nursing Mission and Vision. - Excellent business acumen and analytical skills.  Strong problem-solving abilities in complex situations.  Strong financial skills; ability to manage budgets and teams to meet organizational objectives. - Experience in areas of cost savings, expenditure controls, and efficiencies in health care operations. Ability to work within their budgets and productivity targets to meet organizational objectives. Assures there are organized plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity. - A visible nursing leader with exceptional organization skills and outstanding relationship building skills. Demonstrated ability in developing and mentoring staff and colleagues to practice at the highest level of performance.  Demonstrated record of success in identifying, recruiting and retaining strong clinicians. Leads by example, consistently demonstrating highly professional behavior.  Demonstrates personal and professional accountability and holds others to the same. Demonstrates decisiveness and an ability to gain consensus where appropriate.  Ability to align diverse constituencies’ needs and expectations that result in win-win solutions. - Must possess strong physician relationship skills. - Collaborates with Medical Director, Director, and other members of the care delivery team as part of the governing body of the dialysis unit to identify, implement and monitor ongoing compliance with QA/PI requirements.  - Knowledge of accreditation and certification requirements and standards. Develops, implements, evaluates, and enforces department and system policies, procedures and necessary protocols to ensure compliance with all regulatory agencies.  - Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is responsible for achievement of patient satisfaction (PressGaney and CGCAHPS) action plans to achieve targets for their areas of responsibility.  Serves as a role model and coach for CMOS/Service Excellence Standards and service recovery. - Experience with process improvement in operations, quality, and organizational change.  Knowledge of continuous quality improvement management principles and practices. - Strong communication and presentation skills, both written and verbal.  Able to communicate effectively and persuasively with  individuals and groups through compassion, creativity, and consistent visibility. - Participates in and leads hospital and department committees. - Performs other duties as assigned Education and Experience  - Bachelor of Science in Nursing required. Masters degree in a related field preferred. Certification in specialty desirable. - 3-5 years of previous dialysis experience required. - Minimum of 2 to 4 years of progressively responsible nursing leadership experience required.  Certification/Licensure                     Licensed professional nurse in the state of practice. 

This is an on-site position, candidate can either be located at our Rockford or Janesville offices.   The HCM Consultant will act as a resource for Mercyhealth HR throughout the Workday implementation project and manage optimization post go live for the system. The Workday HCM Consultant is an expert in HR Technology and is responsible for assessing, designing, developing and integrating HCM software to create best practices. This role is designed to simply the needs, testing, and troubleshooting implemented software for the HR teams.

The partner can either be located in our Janesville or Rockford offices.   The People & Culture Project Manager will act as a resource for Mercyhealth HR throughout program implementations. The People & Culture Project Manager will lead projects from conception to implementation. This role is an analytical and strategic problem solver who can connect the dots, align strategic goals and anticipate the needs and concerns of HR and the Mercyhealth system. This role is designed to simplify the needs and streamline the workforce planning processes (i.e., meeting cadence, communication and design framework) within the HR.

- Medical Coding Specialist I, Janesville, Days, 80 hrs / 2 wks - Fully remote options for those with experience, or Janesville,WI - Hybrid remote optional as well and flexible work schedule available. Mercyhealth does not currently support remote workers with residency in the following states: CA, OH, OR, PA, NJ, NY. Reviews assigned provider procedure and diagnosis codes, and makes coding changes as necessary. Provides timely feedback to providers regarding documentation guidelines, coding, and audits. Performs other duties as assigned. May be asked to work weekends and reasonable amounts of overtime when necessary.

The Patient Financial Counselor position requires fundamental knowledge of Mercyhealth financial guidelines, collection policies, and regulations related to billing and collections. The Patient Financial Counselors will be the embodiment of the hospital’s mission, vision and values and will liaison with the various clinic and hospital locations to ensure financial policies are being adhered to. The Patient Financial Counselor will greet patients or family members in the various clinic and hospital settings and assist them in answering any questions or concerns they may have regarding billing or payment options. The Patient Financial Counselor will have knowledge of all aspects of the department process from the registration process through the billing process. Patient Financial Counselors also assist patients and family members with the Presumptive Eligibility process and provide information related to various resources to obtain health care coverage. The Patient Financial Counselor also prepares and provides estimates of services to patients and completes benefit verification or precertification’s as required.

- Credentialing Coordinator, Medical Staff Office, Harvard, Days, 80 hrs / 2 wks - Location: Harvard Hospital Performs duties related to the Medical Staff Office functions, which include but are not limited to credentialing new and established healthcare providers, maintaining information which includes primary source verification, follow-up, data collection, data entry, and document review. Participates in all facets of medical staff meetings, which includes scheduling, distributing notices, recording minutes, as appropriate. Participates in quality studies. Performs other duties, as assigned.

- Patient Access Specialist, Patient Access, Janesville, Days, 80 hrs/2wks - Location: MercyCare Building; Janesville, WI - Hybrid and flexible work schedule opportunities available after probationary period.  Responsible for correctly prioritizing and completing all steps of the scheduling, referral management, authorization, verification and registration process prior to patients receiving services. Identifies scheduling needs, reviews schedules, follows scheduling protocols and enters visit information for appropriate scheduling. Identifies, verifies, and captures appropriate patient demographic information and health insurance benefit eligibility information. Performs payer coverage investigation, as necessary, utilizing both internal and external tools and resources, to obtain reimbursement verification. Utilizes knowledge including, but not limited to, managed care, commercial, government, and work comp insurance billing requirements, as well as current coding guidelines and standards, to ensure resolution of pre-service edits, appropriate management of claims, initiation and direction of accounts for pre-authorization as required, prevention of timely filing claim denials, and procurement of appropriate reimbursement. This position requires understanding of healthcare Revenue Cycle and the importance of evaluating and securing all appropriate financial resources to maximize reimbursement to the health system. This position assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient.

- Location: - - Janesville, WI, OR Rockford, IL OR Remote for those with expirence. - Hybrid remote optional as well and flexible work schedule available.  Mercyhealth does not currently support remote workers with residency in the following states: CA, OH, OR, PA, NJ, NY. Responsible for ensuring claims are resolved with third party payers in a reasonable time frame as defined by Revenue Cycle metrics. This includes working claims that fail payer rejection edits in order to resolve errors and submit corrected claims. Assesses errors and quickly and effectively locates information to correct them and follow-up on claims for resolution. Works with other areas in the Revenue Cycle to obtain information necessary to correct errors or supply additional information as necessary for claim adjudication. Remains up-to-date on regulatory requirements through informal and formal updates, including self-study of payer bulletins and guidelines. Performs other duties as assigned.

  - Financial Resource Specialist, Harvard, Days, 80 Hrs /2 wks  This requires fundamental knowledge of Mercyhealth financial guidelines, collection policies, and regulations related to billing and collections. The Patient Financial Counselors will be the embodiment of the hospital’s mission, vision and values and will liaison with the various clinic and hospital locations to ensure financial policies are being adhered to. The Patient Financial Counselor will greet patients or family members in the various clinic and hospital settings and assist them in answering any questions or concerns they may have regarding billing or payment options. The Patient Financial Counselor will have knowledge of all aspects of the department process from the registration process through the billing process. Patient Financial Counselors also assist patients and family members with the Presumptive Eligibility process and provide information related to various resources to obtain health care coverage. The Patient Financial Counselor also prepares and provides estimates of services to patients and completes benefit verification or precertification’s as required.

The Patient Financial Counselor position requires fundamental knowledge of Mercyhealth financial guidelines, collection policies, and regulations related to billing and collections. The Patient Financial Counselors will be the embodiment of the hospital’s mission, vision and values and will liaison with the various clinic and hospital locations to ensure financial policies are being adhered to. The Patient Financial Counselor will greet patients or family members in the various clinic and hospital settings and assist them in answering any questions or concerns they may have regarding billing or payment options. The Patient Financial Counselor will have knowledge of all aspects of the department process from the registration process through the billing process. Patient Financial Counselors also assist patients and family members with the Presumptive Eligibility process and provide information related to various resources to obtain health care coverage. The Patient Financial Counselor also prepares and provides estimates of services to patients and completes benefit verification or precertification’s as required.

- Patient Registrar, Registration, Walworth, 48 hrs / 2wks - Schedule: Varies; Weekend and holiday rotation required - Ask us about your sign-on bonus eligibility! Responsible for patient registration duties for assigned clinics. Performs other duties as assigned. May be required to work alternate shifts, weekends and overtime during peak periods.

- Patient Registrar, Harvard, Variable shifts, PRN/Per Diem/Pool  - Rotating weekends/holidays     Responsible for patient registration duties for assigned clinics. Performs other duties as assigned. May be required to work alternate shifts, weekends and overtime during peak periods.